Who we are
NETAVON PVT LTD is an AI and technology consultancy based in Dehradun, Uttarakhand, India. We are the data controller for the personal information described in this policy. You can reach us any time at netavon.in@gmail.com.
Information we collect
We collect only what we need to respond to you and deliver our services:
- Contact & enquiry details — your name, email address and (if you choose to share it) phone number and company, submitted through our enquiry form, AI-readiness assessment, or by emailing us directly.
- Message content — anything you tell us about your business, goals or requirements so we can advise you.
- Billing information — for paid subscriptions, payment is processed by our payment gateway, Razorpay. We do not collect or store your card, UPI or bank details on our servers; Razorpay handles that securely. We may retain a record of your subscription tier, invoices and payment status.
- Usage & analytics data — if analytics or cookies are enabled (e.g. Google Analytics), we may collect standard technical data such as pages viewed, approximate location, device and browser type, to understand and improve the site.
How we use your information
- To respond to enquiries and provide the consultancy services you request.
- To set up, manage and renew your subscription and send related invoices.
- To communicate with you about your project, account or support requests.
- To improve our website, services and customer experience.
- To meet legal, tax and accounting obligations in India.
We do not sell your data
We never sell, rent or trade your personal information. We do not share it for third-party advertising.
Third parties we work with
We share personal data only with trusted service providers who help us run NETAVON, and only to the extent needed:
- Razorpay — payment processing for subscriptions, governed by Razorpay’s own privacy policy.
- Hosting & infrastructure — cloud hosting and email providers that store our site and communications.
- Analytics — where enabled, providers such as Google Analytics help us understand site usage.
We may also disclose information if required by law, regulation or a valid legal request.
Cookies
Our site may use cookies or similar technologies for essential functionality and, where enabled, analytics. You can control or block cookies through your browser settings; some features may not work as intended if you do.
Data retention
We keep personal data only for as long as necessary for the purposes above, or as required by Indian law (for example, tax and financial records). When data is no longer needed, we delete or anonymise it.
Your rights
You may ask us to access, correct, update or delete the personal information we hold about you, or to stop contacting you. To exercise any of these rights, email us at netavon.in@gmail.com and we will respond within a reasonable time.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data against loss, misuse and unauthorised access.
Changes to this policy
We may update this Privacy Policy from time to time. The current version, with its “last updated” date, always lives on this page.
Contact us
Questions about this policy or your data? Write to NETAVON PVT LTD, Dehradun, Uttarakhand, India, or email netavon.in@gmail.com.
This document is provided as a general template for a services and subscription business and is not legal advice.